Add WhatsApp Business to Website: Practical Guide
Add WhatsApp Business to Website: A Practical Guide To add WhatsApp Business to website journeys effectively, start with the smallest integration that meets the real operational need. A click-to-chat link or custom button is usually enough for a direct handoff. However, teams that need multiple agents, routing, automation, or system records should evaluate the WhatsApp […]
WhatsApp Support Chatbot: When Automation Helps Customers
When does a WhatsApp support chatbot help, and when should a human take over? A practical framework for use cases, handoff, and workflow design.